top of page

About Us

65f897acf9b0ac000e8c183b_optimized_1395_c1395x931-0x0.webp

About Promaster Cleaning

Committed to Keeping Your Home Squeaky Clean!

Promaster Cleaning Services is a trusted family-owned and operated enterprise catering to both residential and commercial sectors. We offer the unique blend of advantages found in both large-scale corporations and small, personalized businesses. With years of extensive experience, our dedicated staff has serviced countless satisfied clients, including renowned establishments like Shoppers Drug Mart, various Retail Stores, Auto Dealerships, Residential Buildings, Office Complexes, and more.


Fully licensed, insured, and bonded, our commitment to excellence extends beyond mere assurances. We conduct rigorous screening processes and background checks on all team members, ensuring peace of mind for our clients. Our comprehensive training programs equip our staff with the skills and knowledge necessary to deliver impeccable results consistently.

Despite our growing reputation, we remain committed to personalized service tailored to each client's individual needs and preferences. We carefully assess each project to ensure it aligns with our capabilities and that we only take on what we can handle, guaranteeing optimal outcomes every time. Moreover, our hands-on approach ensures that a business owner or supervisor is actively involved in the initial cleanings of new accounts, emphasizing our dedication to quality and customer satisfaction.

​

At the heart of our operations lies a profound appreciation for the invaluable role our team members play in delivering sincere and genuine customer care. We place great emphasis on fostering positive work attitudes and ethics throughout our organization, treating each member with the utmost respect and consideration. Through initiatives like our profit-sharing and reward system, we incentivize exemplary service and recognize those who consistently uphold our standards.

​

We take immense pride in our team of reliable and trustworthy individuals who continually exceed expectations, even in unsupervised conditions. At Promaster Cleaning Services, our people are our greatest asset, and it's their unwavering dedication that sets us apart. Contact us today to experience the Promaster Difference.

We Deliver Genuine and Sincere Customer Service with a

H-E-A-R-T

​HONEST – YOU ONLY PAY FOR THE SERVICES THAT YOU ACTUALLY GET AND NOTHING MORE

​

  • We value work integrity so we always do our best to charge clients for the least possible work hours by finishing tasks in the least possible time without sacrificing work quality. No deliberate delaying of work.

  • Even in unsupervised situations we always go for the corners and for the hidden spots. No cutting corners.

​​

EFFICIENT – GREAT VALUE FOR YOUR MONEY

​

  • Investments are made to get the most efficient equipment, tools, and supplies; to develop the best techniques; to select, train and develop the knowledge, skills, and right work attitudes and ethics of its staff

  • Above investments enable the company to efficiently do more quality work in less the time-thus clients are charged for less work hours and a lower total cost compared to a service that may quote a lower hourly rate but actually charges a higher total cost because of its long work hours. Based on the clients’ needs and priorities, a program can be designed to reduce the cost of regular cleanings

 

AFFORDABLE – SAVES YOU TIME AND MONEY

​​

  • Professional Cleaners who with the expertise, right equipment, tools, supplies, and techniques clean better and faster than if you do it yourself- thus saves you valuable time to do the more important things in life

  • Instead of wasting say 10 hours of your time cleaning your own place, you would be better off if you work an extra 5-6 hours to be able to pay for a professional cleaning service which can do the same, if not a better job, than what you could personally do in 10 hours 

​​

RELIABLE – YOU CONSISTENTLY GET EXACTLY WHAT YOU WANT AND MORE

​​

  • Services are customized to meet the unique needs and preferences of each and every client

  • Untiring efforts are made to find ways to over-deliver and exceed customer expectations

  • Highly motivated staff with positive and proper work attitude and ethics-the best guarantee that services are properly done even in unsupervised conditions

  • Commitment to meticulous quality control and genuine customer service is consistent that is why 85% of its clients have been using this service for 1 year or more

 

TRUSTWORTHY – YOU CAN RELAX AND HAVE PEACE OF MIND

​​

  • 100% satisfaction guaranteed- Free re-clean of any area missed or not properly cleaned

  • Fully licensed, bonded, and insured

  • Reliable customer support service that provides prompt response and assistance

  • Conducts criminal background and reference checks prior to employment

  • All staff are carefully selected, professionally trained, properly motivated, and efficiently supervised

  • Clients not tied down to long term contracts

  • One may entrust us with their home/office keys/alarm codes as the majority of our clients do- a concrete proof that Promaster can be entrusted to do the right job all the time even in the absence of the clients.

Ready to Sparkle? Let's Promaster Your Clean!

With Promaster Cleaning, you're in good hands. Contact us today to get started today and let our dedicated team of professionals transform your space!

bottom of page