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Cleaning Supplies

9

Years in Business

15

Professional Staff

1000

+

Clean Homes

1000

+

Happy Clients

we deliver genuine and sincere customer service with a

H-E-A-R-T

Promaster Cleaning Services goes the extra mile to over-deliver and to do a better job in surpassing customer expectations. So here are the reasons why it would be a sound decision to secure the services of Promaster Cleaning Services.

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HONEST – YOU ONLY PAY FOR THE SERVICES THAT YOU ACTUALLY GET AND NOTHING MORE

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  • We value work integrity so we always do our best to charge clients for the least possible work hours by finishing tasks in the least possible time without sacrificing work quality. No deliberate delaying of work.

  • Even in unsupervised situations we always go for the corners and for the hidden spots. No cutting corners.

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EFFICIENT – GREAT VALUE FOR YOUR MONEY

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  • Investments are made to get the most efficient equipment, tools, and supplies; to develop the best techniques; to select, train and develop the knowledge, skills, and right work attitudes and ethics of its staff

  • Above investments enable the company to efficiently do more quality work in less the time-thus clients are charged for less work hours and a lower total cost compared to a service that may quote a lower hourly rate but actually charges a higher total cost because of its long work hours. Based on the clients’ needs and priorities, a program can be designed to reduce the cost of regular cleanings

 

AFFORDABLE – SAVES YOU TIME AND MONEY

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  • Professional Cleaners who with the expertise, right equipment, tools, supplies, and techniques clean better and faster than if you do it yourself- thus saves you valuable time to do the more important things in life

  • Instead of wasting say 10 hours of your time cleaning your own place, you would be better off if you work an extra 5-6 hours to be able to pay for a professional cleaning service which can do the same, if not a better job, than what you could personally do in 10 hours 

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RELIABLE – YOU CONSISTENTLY GET EXACTLY WHAT YOU WANT AND MORE

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  • Services are customized to meet the unique needs and preferences of each and every client

  • Untiring efforts are made to find ways to over-deliver and exceed customer expectations

  • Highly motivated staff with positive and proper work attitude and ethics-the best guarantee that services are properly done even in unsupervised conditions

  • Commitment to meticulous quality control and genuine customer service is consistent that is why 85% of its clients have been using this service for 1 year or more

 

TRUSTWORTHY – YOU CAN RELAX AND HAVE PEACE OF MIND

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  • 100% satisfaction guaranteed- Free re-clean of any area missed or not properly cleaned

  • Fully licensed, bonded, and insured

  • Reliable customer support service that provides prompt response and assistance

  • Conducts criminal background and reference checks prior to employment

  • All staff are carefully selected, professionally trained, properly motivated, and efficiently supervised

  • Clients not tied down to long term contracts

  • One may entrust us with their home/office keys/alarm codes as the majority of our clients do- a concrete proof that Promaster can be entrusted to do the right job all the time even in the absence of the clients.

About us

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Committed to Keeping Your Home Squeaky Clean

 

Promaster Cleaning Services is a family-owned and operated company that serves both the residential and commercial markets. It provides the advantages of both a large and a small cleaning company. Like most established cleaning companies Promaster Cleaning Services has extensive cleaning experience. Its staff has serviced 100’s of residential clients and commercial facilities like Shoppers Drug Mart and other Retail Stores, Auto Dealers, Residential Buildings, Condo/Apartment Complex, Office Buildings, Gyms, and Sports facilities, Medical Clinics and Churches. It is fully licensed, insured, and bonded; it conducts extensive screening and reference/background checks on all its staff; has a comprehensive training program; uses systematic monitoring, feedback, and work evaluation programs; and provides a 100% satisfaction guarantee.​

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The company, however, is not too big to customize its services to the needs and preferences of each customer. It only accepts customers that it can capably handle. The company exerts all efforts to have one of the business owners and/or supervisor take part in the initial cleanings of each new account. This is further supported by a very responsive customer feedback system. All these are intended to enable the company to really understand the unique needs of each customer and find the best way to address such needs and surpass customer expectations.

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The company recognizes that the actual delivery of SINCERE AND GENUINE CUSTOMER CARE would largely depend on its people. Realizing this, the company carefully screens and selects its staff, puts great emphasis on instilling in the entire organization positive and good work attitudes and ethics, and treats each individual with respect and as family. This is further reinforced with its profit-sharing scheme and the reward system to recognize staff with high customer retention ratings. We are very proud to say that our greatest asset is our very reliable and trustworthy people who consistently deliver exemplary customer care and service even in unsupervised conditions.

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